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Crisis support

What is Crisis Support?


Crisis support is a service designed to offer help and guidance to individuals experiencing a mental health crisis or emotional distress. Whether you're feeling overwhelmed, struggling to cope with a difficult situation, or in need of someone to talk to, crisis support provides a safe and non-judgemental space to share your feelings and explore your options.

The Benefits of Crisis Support


Engaging with crisis support can offer several key benefits:

  • Emotional relief – In times of crisis, having someone to talk to can provide immediate comfort and help you manage overwhelming emotions.

  • Practical guidance – Crisis support workers can help you identify steps to improve your situation and connect you with relevant services or resources.

  • A safe space – Our crisis support is confidential and non-judgemental, allowing you to express yourself openly and receive compassionate understanding.

How We Offer Crisis Support


At V.L.A.D. Outreach, we currently provide crisis support via email or requested call-backs. While we are unable to offer immediate assistance or live support at this time, we are committed to responding to all enquiries as promptly as possible. Your concerns will be treated with the utmost care, and we will get back to you as quickly as we can to offer the support you need.

Get help

If you're facing a crisis and need support, you can reach out to us by emailing snezana.caisley@vlad-care.org. You’re welcome to express your thoughts and feelings, and our team will respond as soon as possible, offering guidance and a listening ear. Alternatively, if you would prefer a phone call, simply request a call back in your email and provide your contact number. We’ll get in touch with you at the earliest opportunity to offer the support you need.

Rest assured, your message will be treated with care and confidentiality.

Your data will be handled in accordance with our Privacy Policy, which you can view here.

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Click here for our Privacy Policy

BACP Organisational Membership no. 00276786

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